The customer comes first

Every decision, feature, and interaction must prioritize the customer's success and satisfaction. We act as a dedicated concierge, not just a platform, to ensure the best possible outcome for every buyer and seller.

Bias toward action

We favor decisive movement and execution over endless deliberation. We are empowered to test, learn, and iterate quickly to deliver value fast, maintaining the speed necessary for a liquid and dynamic market.

Go slow so you can go fast

We invest time upfront in robust planning, authentication, and security. This diligence prevents costly errors and technical debt later, ensuring predictable, high-speed growth and long-term stability.

Respect the company like your home

We treat company resources, finances, and intellectual property with the utmost respect. We operate with a sense of personal ownership, responsibility, and commitment to the health of our shared business.

Create world-class user experiences

Our platform must be intuitive, elegant, and frictionless. We are obsessed with details and design to ensure every interaction, from browsing to bidding to checkout, feels premium, seamless, and category-defining.

Take the extra step

We commit to exceeding expectations. Whether it's providing white-glove service for a customer or adding an extra layer of data transparency to a lot, we seek opportunities to deliver superior value.

Bring solutions, not problems

When facing an obstacle, we come prepared with research, analysis, and proposed pathways forward. We own challenges and focus our energy on innovation rather than dwelling on roadblocks.

The best ideas win & come from anywhere

We champion a truly meritocratic environment where intellectual honesty is paramount. Value is placed on the quality of the idea, regardless of the originator’s title, seniority, or department.